2 If the goods you want to replace is out-of-stock, goods can be replaced with the same price ones or to advance(you decide except sample order).
if to advance,it'll be deducted from the total cost in next purchase.

3 Return and replacement must provide some information, you can read in the following endorsement .

4 The time of return and replacement must be within 7 days from the day you have signed for ,and we won't accepted it over time .

5 You must email us the wholesale list you want to replace before return ,we won't accept without return contact.

6 Attention please: the shipping cost of both return and sent to are offerd by customer,not pixie jewelery co.

7 we'll pay for the sending shipping cost if problem about returned goods are checked by our neglect.

8 The size of goods you have decided (and the goods of this size has been sent )is not replaced.

endorsement
Returns and replacement must provide the following information
1 the wholesale list you want to replace (make forms and email to us )

2 Goods must be returned by the original sealed plastic bags ,and is wrapped by the protective film .

The definition of man-made destruction
1 goods break.

2 surface abrasion .

3 auricular needle break.

Thanks very much for your attention ,you can email to pixiesilver@163.com . if any problem. best wishes.